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Credit Card Termination

Cancelling a credit card contract.

With this template you cancel your credit card and send the letter straight by post – no account, from CHF 2.49. A credit card can usually be cancelled at any time or for the end of the annual-fee period; check open balances and recurring payments on the card.

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Termination of Credit Card No. {{card_number_masked}}

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Dear Sir or Madam, I hereby terminate my credit card contract for the card ending in {{card_number_masked}} immediately or on the next possible date. Please confirm the termination in writing. Yours sincerely,...

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Cancelling a credit card: steps and notes

Last updated: July 2026

Credit cards can usually be cancelled at any time, but it is often sensible to time the cancellation to the end of the paid annual-fee period so you don't pay the fee twice. Check your issuer's exact terms. Before cancelling, the balance should be cleared and any rebates or bonus points redeemed.

Think of recurring payments (subscriptions, insurance) that run via the card and set up a new payment method there in good time. In the letter, state your name, the card number (or last digits) and the desired cancellation date. Only destroy the card after the cancellation is confirmed.

Recommended shipping method

So you can prove the cancellation of your card, we recommend registered mail (from CHF 8.99) or A-Post Plus with tracking. Keep the issuer's cancellation confirmation. This is a recommendation.

This information is provided as drafting help only and does not constitute legal advice. Deadlines and formal requirements can vary by contract, policy or canton – if in doubt, check with the relevant body.

Facts credit-card cancellation

Overview (without warranty – check the terms):

Timing of cancellation
often any time, useful before the annual fee
Before cancelling
clear the balance, redeem bonuses
Recurring payments
switch to another payment method
Details in the letter
name, card number, cancellation date
Recommended sending
registered or A-Post Plus (proof)

How it works

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Common questions

Can I cancel my credit card at any time?

Usually yes. It is often sensible to cancel for the end of the paid annual-fee period. Check your issuer's terms.

What should I do before cancelling?

Clear the balance, redeem bonus points or rebates and switch recurring payments to another payment method.

What details go in the letter?

Name, card number (or last digits) and the desired cancellation date. That lets the issuer clearly match the card.

When should I destroy the card?

Only after the issuer confirms the cancellation. That ensures there are no open items left.

How should I send the cancellation?

We recommend registered mail (from CHF 8.99) or A-Post Plus as proof. Simple sending is possible from CHF 2.49.

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