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Cancel Swiss health insurance: template for the basic insurance (KVG)

Cancelling the mandatory basic health insurance (KVG) for year-end – must reach the insurer by 30 November. Each insured person needs a separate letter; supplementary insurance (VVG) is cancelled separately.

With this template you cancel your mandatory basic health insurance (KVG) in minutes and send the letter straight by post – no password, no printer, from CHF 2.49. The cancellation must reach the insurer by 30 November to take effect on 1 January. Important: supplementary cover (VVG) is not cancelled by this letter – it has its own, often longer deadlines and needs a separate letter; a separate template exists for it.

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Termination of basic health insurance – insured/policy no. {{policy_number}}

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Dear Sir or Madam, I hereby terminate my compulsory basic health insurance effective December 31, {{current_year}}. Insured person / policy number: {{policy_number}} Date of birth: {{birth_date}} I will be insured with a new provider as of January 1st. Confirmation of the new coverage will follow. Please confirm receipt of this cancellation in writing. Kind regards,...

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When and how to cancel your health insurance

Last updated: August 2026

Basic insurance (KVG/LAMal): your written cancellation must reach your current insurer by 30 November – it is the receipt that counts, not the postmark. Because the insurer must announce next year's premium by 31 October at the latest, this deadline is open to you whenever the premium changes, regardless of deductible and model. A mid-year switch on 1 July (notice by 31 March) is only available with the ordinary deductible and free choice of doctor – not with a higher deductible or in a restricted model such as HMO, family doctor or telemedicine.

Supplementary insurance (VVG, e.g. hospital or dental) follows its own rules: the deadlines in the relevant policy apply, often three months to the end of the calendar year. Check your policy conditions, because supplementary cover cannot always be cancelled at the same time as the basic insurance. Also note: the old policy only ends once the new insurer notifies the old one that you are covered without interruption, and anyone with unpaid premiums, cost shares, default interest or debt-collection costs cannot switch basic insurer.

Recommended shipping type

Because timely receipt is what counts for a health-insurance cancellation, we recommend sending by registered mail (from CHF 8.99). You then get an item number and proof of posting at Swiss Post. The Federal Office of Public Health advises sending the cancellation by mid-November as registered mail or A-Post Plus. This is a recommendation, not a legal obligation.

This information is provided as drafting help only and does not constitute legal advice. Deadlines and formal requirements can vary by contract, policy or canton – if in doubt, check with the relevant body.

Health insurance deadlines & facts

Overview of the cancellation deadlines (basic insurance per FOPH/priminfo; supplementary cover – check your contract):

Basic insurance (KVG/LAMal)
received by 30 November, effective 1 January
What counts
receipt by the insurer, not the postmark
Premium notice from the insurer
by 31 October at the latest
Switch on 1 July
only with the ordinary deductible and free choice of doctor, notice by 31 March
Supplementary insurance (VVG)
per policy, often 3 months to year-end
Recommended sending
by mid-November, registered mail or A-Post Plus

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Common questions

By when do I have to cancel my health insurance?

For the mandatory basic insurance, the cancellation must reach the insurer by 30 November so the switch takes effect on 1 January. Receipt counts, not the postmark.

Can I cancel health insurance by email?

Basic insurance is cancelled in writing. Some insurers additionally accept a signed cancellation as a PDF by email or through their customer portal – their website states whether yours does. Only registered mail lets you prove timely receipt.

Where do I send the cancellation?

To your insurer's cancellation or correspondence address; if your insurer works through agencies, the address on your policy applies. The published addresses of the large Swiss insurers are in our cancellation-address directory.

Can I cancel basic and supplementary insurance together?

Not always. Supplementary insurance (VVG) has its own deadlines per policy, often three months to year-end. Check your policy conditions separately. A separate template exists for supplementary insurance.

Do I need a new insurer already?

The old policy only ends once the new insurer notifies the old one that you are covered without interruption. So settle acceptance before cancelling – in basic insurance, acceptance is mandatory.

What does sending via SwissDocs24 cost?

From CHF 2.49 per letter, including printing, envelope and postage. For the recommended registered mail from CHF 8.99. No password is required.

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